Complaint Letter to request damaged goods be replaced

Complaint Letter to request damaged goods be replaced : The Manager, Tapdeal.Inc, Sir, I would like to bring to your notice that on 17th May‘17, I placed an order of Samsung Galaxy J7 mobile through your esteemed website (Order ID: 1435B004) and I was delivered a product on 20th May‘18. Unfortunately, the product that I found upon opening the package was not damaged, screen was broken. I am extremely disappointed that even after reporting this issue with your customer care representative, I've not yet received any revert or e-mail regarding replacement of the product.

Complaint Letter to request damaged goods be replaced

Complaint Letter to request damaged goods be replaced

21, Rajendra Marg
Delhi
rachnasingh@gmail.com
30th May 2018

The Manager,
Tapdeal.Inc,
ITO, Delhi

Sub: Regarding faulty product delivery. Order ID: 1435B004

Sir,
I would like to bring to your notice that on 17th May‘17, I placed an order of Samsung Galaxy J7 mobile through your esteemed website (Order ID: 1435B004) and I was delivered a product on 20th May‘18.

Unfortunately, the product that I found upon opening the package was not damaged, screen was broken. I am extremely disappointed that even after reporting this issue with your customer care representative, I've not yet received any revert or e-mail regarding replacement of the product.

To resolve the issue, I look forward to your reply and a resolution to my problem at the earliest. Please contact me at the above address or e-mail ID and initiate the process for replacement of the product.

Sincerely,
Rachna Singh

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wikiessays: Complaint Letter to request damaged goods be replaced
Complaint Letter to request damaged goods be replaced
Complaint Letter to request damaged goods be replaced : The Manager, Tapdeal.Inc, Sir, I would like to bring to your notice that on 17th May‘17, I placed an order of Samsung Galaxy J7 mobile through your esteemed website (Order ID: 1435B004) and I was delivered a product on 20th May‘18. Unfortunately, the product that I found upon opening the package was not damaged, screen was broken. I am extremely disappointed that even after reporting this issue with your customer care representative, I've not yet received any revert or e-mail regarding replacement of the product.
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